What Teams Say After Working With Us
Honest accounts from Malaysian businesses that have worked through one of our three consulting engagements — shared with their permission.
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Feedback From Our Clients
Suriani Hamzah
Operations Manager · Shah Alam
We brought Ondrava in for the Workflow Tune-Up because our mornings were chaotic and nobody could agree on how to prioritise tasks. The habits snapshot they produced was surprisingly accurate — it described exactly what was happening, and the adjustments they suggested were things we could actually do. Things are measurably calmer now.
April 2025
Kevin Wong
Managing Director · Subang Jaya
The Team Productivity Programme was exactly what our sales team needed. We had good people but no shared way of planning our week. The method outline we built with Ondrava has stuck — three months later, the team is still using the same planning rhythm. Worth every ringgit.
May 2025
Nor Izzati Roslan
HR Manager · Petaling Jaya
I was a bit sceptical that a short engagement could change much. But the habits snapshot identified something specific about our review meetings that we had been ignoring for a year. The suggested adjustments were small, which made them easy to try. Our weekly reviews now end on time, which is genuinely new.
April 2025
Rajesh Chandran
Finance Director · Damansara
We ran the Operations Habits Advisory across our finance and admin teams over a quarter. What I appreciated was that Ondrava did not try to fit us into a template — the phased plan they produced reflected how we actually operate. The two follow-up sessions kept things on track when momentum slowed in month two.
May 2025
Lena Mahmud
Team Lead · Puchong
The planning templates from the Team Productivity Programme were much simpler than I expected — and that is a compliment. We had tried complicated tools before and nobody used them. These fit how my team actually thinks about work. The adoption guide helped us introduce them without making a big deal of it.
April 2025
Yusuf Abdullah
Business Owner · Klang
The Workflow Tune-Up was a good starting point. It confirmed some things I suspected and surfaced one thing I had not noticed — that our handover step between teams was creating a lot of back-and-forth. A small change to how we log completed tasks made a noticeable difference within the first week.
May 2025
How Engagements Have Played Out
Professional Services Firm, Shah Alam
Workflow Tune-Up · April 2025Challenge
A twelve-person firm had grown quickly over two years. Planning was ad hoc, and staff reported not knowing what to prioritise each morning. Weekly check-ins were running over an hour and ending without clear actions.
What We Did
Over two days, we observed three morning planning sessions and interviewed six team members. We produced a habits snapshot and a shortlist of three adjustments: a shared weekly priority list, a fifteen-minute Monday check-in format, and a simple end-of-day log.
Outcome
The weekly check-in was reduced from sixty minutes to twenty within a fortnight. The team reported clearer mornings after one month. All three adjustments were still in use at the three-month mark.
Distribution Company, Klang Valley
Team Productivity Programme · March 2025Challenge
A logistics coordination team of eight had different ideas about how to plan their week. Tasks were tracked in multiple places, and there was no consistent way to flag when something was stuck.
What We Did
Over three weeks, we ran two co-design sessions with the team and their manager. We agreed a simple shared planning template and a weekly review structure that fit their existing routines. The adoption guide was written in plain language the team could follow independently.
Outcome
Task clarity across the team improved noticeably within the first two weeks. The manager reported spending less time chasing updates. The planning template has been adapted slightly by the team — which is exactly the kind of ownership we aim for.
Established Firm, Petaling Jaya
Operations Advisory · Feb – May 2025Challenge
A firm with four departments wanted steadier cross-team coordination. Each department had its own way of working, leading to friction at handover points and inconsistent delivery timelines.
What We Did
Over three months, we reviewed practices in each department and agreed a phased plan focused on three shared habits: a consistent handover format, a monthly cross-team review, and a shared priority log at leadership level. Follow-up sessions in months two and three helped the teams adjust where needed.
Outcome
Handover delays between departments reduced. The monthly cross-team review became a standing meeting by month three. Leadership described operations as noticeably calmer compared to the start of the engagement.
Get in Touch with Ondrava
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Reach out with a short note about your team and what you are hoping to improve. We will suggest the most fitting next step.
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